SVIP believes gaming should be a source of entertainment — not stress. That's why we provide a range of tools and support to help you play safely and responsibly.
Playing at SVIP isn't just about winning — it's a form of entertainment. But like any form of entertainment, gaming needs boundaries. Responsible gaming means enjoying the games without letting them negatively affect other areas of your life — your family, work, or finances.
SVIP genuinely cares about the wellbeing and happiness of its members. We never want anyone to face financial hardship or mental distress because of gaming. That's why SVIP has developed a set of practical tools to help you stay in control of your gaming habits.
Online gaming is growing rapidly in Bangladesh, with millions of people playing on their phones every day. But alongside this rise in popularity comes an increased risk of addiction. SVIP acknowledges this reality and takes proactive steps to address it.
Remember — a loss is not an opportunity to win your money back. The urge to keep playing in order to recover losses is the biggest warning sign of all. If you feel this way, stop now and contact SVIP Support.
SVIP strictly prohibits access by minors. Age is verified at the time of registration. Any false information provided will result in account termination.
Staying in control means enjoying the experience even more. These tools are available in your account at no cost.
Set your own daily, weekly, or monthly maximum deposit amount. Decreases take effect immediately; increases require a 72-hour waiting period.
Set a session time limit in advance. Once the time is up, the system will automatically log you out.
Exclude yourself from SVIP temporarily (1 week to 6 months) or permanently. Once activated, returning to the platform is made intentionally difficult.
View a summary of your gaming history, deposits, and withdrawals for the past 30, 90, or 365 days at any time.
After playing for a set period of time, an on-screen alert will remind you how long you've been playing and how much you've lost.
If you have concerns about your gaming, speak to us directly via 24/7 live chat. Our trained team will guide you in the right direction.
If two or more of the signs below apply to you, it's time to take notice. This is not a sign of weakness — it's a sign of self-awareness.
Feeling compelled to return repeatedly to try to recover lost money
Hiding your gaming from family or friends
Spending more time gaming at the expense of work, studies, or family
Feeling restless, irritable, or on edge when you can't play
Spending borrowed money, savings, or emergency funds on gaming
Repeatedly trying to stop but failing
Constantly thinking about gaming, even when doing something else
Being a responsible gamer doesn't mean less fun — it means more peace of mind while having fun.
Set a budget in advance and stick to it
Remember — gaming is entertainment, not a way to earn money
Play within your time limit — stop when it's up
Never play when you are angry, frustrated, or under the influence
Family and friends always come first
If you lose, take a break instead of getting discouraged — come back later with a fresh mind
Protect yourself in just a few simple steps — the process is completely free and confidential.
Log in to your SVIP account and go to "Account Settings".
Go to Settings, find the "Responsible Gaming" section, and select the self-exclusion option.
Choose from 1 week, 1 month, 3 months, 6 months, or permanent closure.
Your account will be deactivated immediately upon confirmation. A confirmation email will be sent to you.
| Limit Type | Active period | Can it be increased? |
|---|---|---|
| Reducing the daily limit | Instant | After 24 Hours |
| Reduce Weekly Limit | Instant | After 72 hours |
| Reduce Monthly Limit | Instant | After 7 days |
| Self-Exclusion (Temporary) | Instant | After the period ends |
| Self-Exclusion (Permanent) | Instant | Re-apply |
| Session Time Limit | Instant | At Any Time |
Do you have children at home? Use the pin-lock feature on the SVIP app. We also recommend installing parental control software on your device.
Ask yourself the following questions honestly.
If most of your answers fall under the second or third option, then Now is the time to take action. Contact SVIP Support.
Join SVIP — where fun and safety go hand in hand. Use our responsible gaming tools to set your own limits and stay in control.